Effective Date: 12/26/2025
Welcome to SellX. This page outlines our Privacy Policy, along with Refund, Cancellation, Shipping, and Delivery policies. By accessing or using SellX, you agree to these policies. SellX operates as a neutral online marketplace platform, not as a seller, agent, or dealer. All content and listings are user-generated.
At SellX, we value your trust and are committed to protecting your personal information. We collect limited user data such as name, email, phone number, and usage statistics to provide and improve our services. Any payment-related information is securely processed through trusted payment gateways and is never stored on our servers.
We do not sell, rent, or share user data with third parties for marketing purposes. Information is shared only when legally required or to assist in investigations involving fraud or misuse.
To enhance safety and prevent fraudulent activities, SellX may verify your identity through DigiLocker or similar government platforms. This process requires your explicit consent. When approved, DigiLocker shares only the necessary data (such as name, date of birth, and masked document ID). SellX securely stores this data in encrypted form and uses it solely for verification.
We do not share or sell your identity documents to any third party, except when legally required by law enforcement authorities in connection with a valid investigation or FIR related to user misconduct.
You may withdraw consent or request account deletion at any time by contacting us. Certain records may be retained where legally necessary (for example, fraud prevention or compliance with Indian IT regulations).
We use encryption (in transit and at rest) and secure authentication methods to protect your information. Access to user data is strictly limited to authorized personnel under confidentiality obligations. We comply with the Information Technology Act, 2000, and applicable data protection laws of India.
SellX cannot be held responsible for any data compromise resulting from user negligence (e.g., sharing OTPs, passwords, or credentials) or third-party misuse beyond our control.
SellX provides digital listing services only and does not facilitate physical shipping or product delivery. Your ad or promotion is considered delivered once it becomes active on our platform.
SellX is a technology platform connecting buyers and sellers. We are not responsible for the accuracy, quality, or legality of any user listing. Any disputes, frauds, or illegal activities between users must be resolved by the parties involved. SellX, its founders, and employees are protected against any legal claims, FIRs, or damages arising from user-generated actions or content.
Any attempt to defame, impersonate, or falsely accuse the platform or its representatives will be considered a violation of these policies and may result in account suspension or legal action.
For questions or concerns regarding Privacy, KYC, Refunds, Cancellations, or Delivery, contact us:
By using SellX, you acknowledge that you have read, understood, and agreed to this Privacy Policy, Refund, Cancellation, Shipping, and Delivery terms. Continued use of our services constitutes your acceptance of any updates or modifications to this policy.