Effective Date: 10/28/2025
Welcome to SellX. This page describes our Privacy Policy along with Refund, Cancellation, Shipping, and Delivery policies. By using SellX, you agree to these terms.
At SellX, we respect your privacy and are committed to protecting your personal information. We collect basic details (name, email, phone number) and usage data to provide our services. Payment details are securely processed by our payment gateway and never stored on our servers.
For security and fraud prevention, SellX may verify your identity using government-issued documents via DigiLocker. This process requires your explicit consent. When you approve, DigiLocker shares your chosen documents (such as Aadhaar, PAN, Driving License, or Voter ID) with us. We store only the minimum necessary details (name, date of birth, masked document ID, and verification status) in encrypted form. We never share your identity documents with third parties, except with law enforcement when a valid FIR is filed against a user.
You may withdraw your consent or request account deletion at any time by contacting us. However, certain information may be retained where legally required (e.g., in fraud investigations).
All personal and verification data is encrypted in transit and at rest. Access is restricted to authorized personnel only. We maintain audit logs of DigiLocker document requests and follow data retention policies to ensure information is deleted when no longer required.
SellX provides digital services only. No physical shipping is involved. Delivery is completed instantly when your ad, boost, or feature is live on our platform.
For any questions related to Privacy, KYC, Refunds, Cancellations, or Delivery, please reach out:
By using SellX, you acknowledge that you have read, understood, and agreed to this Privacy Policy along with Refund, Cancellation, Shipping, and Delivery terms.